Terms & Conditions
1. GENERAL CONDITIONS
The INTERHAT website is an online shop with beach accessories. An idea, comment, suggestion, graphical display, label, trademark, design or advertisement provided in INTERHAT page, printed or stored by you, may only be used for personal non commercial use and remains its intellectual property.
2. PERSONAL DATA PROTECTION
To make purchases from our online store you should be an adult. For any transaction process from the online store INTERHAT you need to provide us with personal data ,which serve the smooth execution of your transaction. These are: Name, address, telephone number and e-mail address.The personal data you put at our disposal, are destroyed immediately after the execution and delivery of your order, unless you register in our online shop .In this case any information you hand over, reaches us fully encrypted and is stored securely. In no case INTERHAT discloses or publish your personal data and information that you have provided.
3. DELIVERY AND COSTS
The products can be delivered to any place inside the Greek Territory and to the address you have declared. The product delivery is made by courier company (SPEEDEX) for Greece and courier company (DHL or TNT) for Europe, daily except Saturday, Sunday and public holidays. The delivery time is from 1 to 3 working days for all the Greek Territory and to 6 days for Europe. The customer bears the cost of transport which is calculated before the order has been completed. Also, the customer bears the cost of the service “pay on delivery” which is 2€ regardless of size (only for the Greek Territory). The shipment of an order over 30 € is free of charge within Greece. Also the shipment of an order over 100 € is free of charge within Europe. Responsibility for the customs clearance expenses rests strictly with the buyer of goods. The INTERHAT is not responsible for delays in the delivery of products that are not due to its own fault such as strikes, bad weather etc. If INTERHAT is aware of the delay it will inform the customer by the e-mail they have declared.
4. PAYMENT METHODS
The INTERHAT offers the following payment methods:
a) Use of a credit or debit card. The card will be charged the first day of shipment of the order.
b) With debit PayPal
c) Cash on Delivery
d) By bank deposit in one of our accounts, which are indicated during the course of the order.The order will be executed as long as the amount appears in the bank account. The deposit must be made within two (2) working days from the date of checkout of the order. If the deposit of money is not made within two (2) working days, we reserve the right to cancel the contract.
e) Receipt from the company. The products must be received at least the next working day and no longer than 5 days from the checkout of the order and only from our company which is located at Kifisias 76, Thessaloniki, 551 34, tel: 2310 334672. After 5 days we reserve the right to cancel the contract unless there is further information from the customer.
Bank remittance costs borne solely by the customer. You can also choose whether the payment is made by issuing a simple retail receipt or an invoice. All prices listed in INTERHAT include the related VAT (24%).
EUROBANK has taken over the settlement procedure , ensuring your safety by using SSL protocol (Secure Sockets Layer) for online commercial transactions. Therefore your personal info is encrypted and used only for the transaction you wish to complete.
6. ORDER CANCELLATION – RETURN POLICY
You can cancel your order at any stage , ask for replacement or return the product without informing us of the reason. This should be done within ten (10) days of receipt. In case of replacement or return the customer bears the cost, besides the cost of the new shipment, unless the return reason is our liability. The cancellation or return notice of the order should be sent to [email protected] together with the ordering code, the personal information you have provided and a contact number. We accept the return of products that are in the same condition as received, without the packages being opened or damaged, including the notice of payment. (Receipt or purchase invoice).
Special conditions -Refunds restriction:
a) It is necessary to send e-mail to [email protected] with the ordering code, the personal information you have provided and a contact number. You do not have to inform us why you want to replace or return the products.
b) The products must be in their original packaging as received without being opened or damaged.
c) You are responsible for the return of products by courier or by Greek Post at your cost unless the return reason is our liability. The INTERHAT is not responsible for any loss of the parcel during replacement-return and you can not receive a refund from us.
d) The purchase has been made inside the Greek Territory or Europe.
e) All products must be returned to our head office located in Kifisias 76, Thessaloniki, 551 34, tel. 2310 334672, on behalf of Mrs Savvaoglou.
f) If INTERHAT notices that someone makes abusive and repeated exercise of this option, reserves the right to deny future orders from them.
7. MODIFICATION OF TERMS
The online INTERHAT site reserves the right to update and modify the terms and conditions. All the above terms and conditions will be governed by Greek law and the Greek Court will have jurisdiction to settle any disputes which may arise out of them.